Shipping rate & destination

We ship to the UK.

Delivery costs are £6. They are free for all orders over £60.

Delivery 

Orders are typically delivered in 1-3 business days. During sales and peak holiday season the delivery window can increase to up to 5 business days. If you did not receive your order please contact us at contact@tahihealth.co.uk with your order number.

Tracking

All the orders have a tracking number that you will receive by email, along with a tracking link.

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unopened and in its original packaging. You'll also need the receipt or proof of purchase.

To start a return, you can contact us at contact@tahihealth.co.uk. If your return is accepted, we’ll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return questions at contact@tahihealth.co.uk.

Damages and issues


Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we may evaluate the issue and make it right.

Damaged items can be eligible for a replacement. No refund will be issued in those cases.

Certain types of items cannot be returned, like perishable goods (such as food, honey), and personal care goods (such as beauty products, skincare). Please get in touch if you have questions or concerns about your specific item. Unfortunately, we cannot accept returns on sale items or gift cards.

Refunds


We will notify you once we’ve received and inspected your return to let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.

If more than 15 business days have passed since we’ve approved your return, please contact us at contact@tahihealth.co.uk